Office of Information Technology

Your NetID and Password

All students, faculty, and staff at the University of Tennessee have a NetID and password. Your NetID permits secure access to a variety of Web-based applications. Applications that request NetID authentication vary by campus. For information about which application require NetID authentication, contact your local HelpDesk.

Your NetID

If you are new to the University, you may have been given your NetID as part of your orientation information.

Note: Although students and employees are added to the online directory automatically through regularly scheduled updates, there may be a time lag. Request forms are provided to handle special circumstances, such as adding a new employee who needs services immediately, providing access to a contractor or other person not paid through the University payroll system, or adding an email address for a campus organization.

Your NetID password

To set up your NetID password for the first time, follow these instructions.

1. Go to https://directory.utk.edu.
2. Click the Initial Password Setup link on the left.
3. Enter your NetID, UT ID # (which is your student ID number, your employee ID number with the leading 00, or your SSN), and birthdate and hit continue.
4. It will say "Verification Succeeded" and ask you to set a new password.

Once your password has been created, we recommend that you enable Online Password Reset for your account.

1. Go to https://directory.utk.edu/passwords.
2. Click the Enable button.
3. Login and follow the instructions.

Changing Your NetID Password

You can change your NetID password online anytime by logging in to the UT Online Directory and clicking the Change Password link.

NetID Password Resets

If you can't remember your NetID password, you may be able to reset it using one of the methods below.

Online Password Reset (if you have enabled it as described above)

1. Go to https://directory.utk.edu.
2. Click the Password Management link on the left.
3. Click the Reset button.
4. Enter your NetID, UT ID # (which is your student ID number), and birthdate and hit continue.
5. Answer the questions presented and hit continue.
6. It will ask you to set a new password.

Initial Password SetUp (you can only use this method once)

1. Go to https://directory.utk.edu.
2. Click the Initial Password Setup link on the left.
3. Enter your NetID, UT ID # (which is your student ID number), and birthdate and hit continue.
4. It will say "Verification Succeeded and ask you to set a new password.

If these methods do not work, please contact your local campus for additional information.

Chattanooga Campus

Knoxville Campus

Martin Campus

Memphis Campus

Tullahoma Campus

Effort Certification

Or you may email one of the contacts below. Please specify at least the following information: NetID, Full name, Department, Campus or Unit, Office Address, Office Phone number . Someone will contact you to verify your information and reset your password.

• Knoxville
• Memphis or call (901) 448-2222
• IPS
• Ag Vet Med
• Ag Extension
• Ag Experimentation
• Chattanooga or call (423) 425-4000
• Martin
• Tullahoma
• UWA Admin and Support

Still puzzled?

If you need more assistance in determining your NetID and password, please contact the OIT Help Desk.